25 Mar
2010
25 Mar
'10
5:21 p.m.
I like the main thrust of this proposal, but there was one point of discussion I wanted to jump in on. On Mar 25, 2010, at 11:54 AM, Stewart, Robert wrote:
Is there a "deferred" state for bugs? We could explicitly ignore those in the minimum time to handle statement.
Even if there were, depending on what its semantics are within the bug tracking system I might suggest avoiding it. My group made an explicit decision to never use bugzilla's "Resolve / Remind" and "Resolve / Later" states, because these indicate that the bug is "resolved" when in fact it isn't, just de-prioritized. Instead we have milestones such as "future" or "backlog" for issues which we have not yet scheduled to be worked on.