25 Mar
2010
25 Mar
'10
4:51 p.m.
On Thu, Mar 25, 2010 at 10:42 AM, Gennadiy Rozental <rogeeff@gmail.com> wrote:
We need to be careful, how we identify this lack of responsiveness. Maybe we should ask maintainer to acknowledge that he seen the ticket? The fact that ticket is not addressed is not an indicator that maintainer is not aware about it.
I agree. And I'm not sure how to properly measure "responsiveness." Perhaps some ratio of tickets closed to tickets opened over time (or *something*) would provide a usable metric for determining when a maintainer is overwhelmed, or just not doing anything at all. Jon